Privacy Policy

1. Who we are

ZentaCasino operates the website zentacasino.uk as an independent editorial comparison service. We are not a gambling operator and we do not open player accounts, accept stakes or pay winnings. For privacy questions contact dataprotection@zentacasino.uk. This policy explains what we process when you browse pages, send messages or manage cookie preferences.

2. Scope of this notice

This notice covers personal data processed through our website, email inboxes and local storage features that remember age confirmation or cookie choices. It does not cover third-party casino sites you visit after leaving zentacasino.uk. Those operators publish their own privacy statements and act as separate controllers for any account you create with them.

3. Data we may collect

We may process technical logs such as IP address, browser type, device class, referring URL and approximate region derived from network data. If you email us, we process the address you use, the message body and any attachments you choose to send. Preference signals stored in your browser can include age-gate confirmation and cookie consent status. We do not ask for payment card numbers on this site because we do not take deposits.

4. Why we process data

Processing supports site security, traffic understanding, reply handling and legal compliance. Essential storage keeps the age gate and cookie banner from reappearing every page load after you decide. Analytics, when enabled through consent, helps us see which guides are read and where pages fail on mobile. Correspondence data lets us answer corrections, partnership questions and rights requests.

5. Legal bases under UK GDPR

We rely on legitimate interests for securing the site, measuring aggregated performance and answering ordinary enquiries, balanced against your rights. Consent is used for non-essential cookies and similar technologies. Legal obligation applies when we must retain records to respond to regulators or lawful requests. Contractual necessity is rarely relevant because browsing alone does not create a consumer contract for gambling services.

6. Cookies and similar tech

Essential cookies or localStorage keys remember that you confirmed you are 18+ and whether you accepted or declined optional cookies. Analytics tags load only after acceptance where implemented. You can clear storage in your browser at any time; doing so may re-show the age overlay and cookie panel. Full cookie detail lives on our Cookies page.

7. Affiliates and outbound links

Some buttons lead to casino operators through affiliate tracking. Those clicks can notify a network that a visit came from our site. We do not control what operators collect after you land on their domain. Read their notices before registering. Affiliate relationships never grant operators access to your emails with us.

8. Sharing and processors

We may use hosting providers, email infrastructure, analytics vendors and professional advisers who process limited data under instructions. We do not sell personal data. Disclosure can occur if required by law, to protect rights or in a business reorganisation where privacy commitments transfer with the service.

9. International transfers

Where a vendor stores data outside the UK, we look for appropriate safeguards such as adequacy regulations or standard contractual clauses plus transfer risk assessments. If you need vendor location details for a specific tool, ask dataprotection@zentacasino.uk and we will provide what we can without compromising security.

10. Retention

Server logs are kept for a short operational window unless a security investigation needs a longer hold. Emails are retained while a thread is active and for a reasonable archive period afterward. Consent records are kept long enough to demonstrate compliance. When retention ends, data is deleted or irreversibly anonymised.

11. Your rights

Under UK GDPR you may request access, rectification, erasure, restriction or portability where applicable, and you may object to certain legitimate-interest processing. Where processing rests on consent, you can withdraw it without affecting earlier lawful use. To exercise rights, email dataprotection@zentacasino.uk with enough detail to locate your data. You may complain to the Information Commissioner’s Office if you are unhappy with our response.

12. Children

The site is for adults aged 18 or over. We do not knowingly collect data from children. If you believe a minor has interacted with us, contact dataprotection@zentacasino.uk so we can delete relevant information.

13. Security measures

We use HTTPS, access controls on publishing tools and least-privilege practices for staff who handle inbox mail. No method of transmission is perfect. Avoid sending government ID images to us unless a rights request truly requires identity verification.

14. Automated decisions

We do not use solely automated decision-making that produces legal or similarly significant effects about you. Rankings of casinos are editorial judgements about operators, not profiling of individual readers.

15. Changes to this policy

We may update this page when laws, vendors or features change. The date at the top will move when material edits land. Continued use after an update means you should re-read the notice if you care about the new details. For older copies, ask dataprotection@zentacasino.uk.

Contact: dataprotection@zentacasino.uk · Editorial desk: contact@zentacasino.uk · Postal enquiries can be requested by email if a paper trail is required for a formal rights request.